I’ve been working at PwC for three years. However, it’s not my first job. I’d spent the three years before joining PwC by working in a truly technical field. It has its pros and cons, as with any other job. The reason why I decided to change jobs was the fact that at PwC I had the opportunity to combine technologies, which I’d studied, with communication, which I’d missed when working in technologies.

The thing is, I studied at the Czech Technical University in Prague, which is very technically-oriented, obviously. I wanted to learn more soft skills already then. I intended to improve my communication skills, as that was something beyond my comfort zone, and to solve issues directly with my clients. Instead of working on these skills at school, I started doing modelling, industrial design, and calculations. That’s quite the opposite. Soft skills were put aside. Later on, I felt the same skills missing in my daily tasks. As I mentioned, communication is not something you get to use very often in the technical field. You mostly communicate just with your computer. Moreover, there was no time for working on soft skills, which I wanted to pursue.

Before I started working in this field, all I knew about technology consulting was what I had learned when studying abroad. However, I only knew it’s a cool field where you, even at a young age, get to solve issues commonly solved by top management of firms. My past experience from the technology field might have helped me at the interview and I got the job.  

Joining PwC was a lot of fun. I was probably lucky to have joined the company when there was a new project starting up. Since the very beginning, my job gave me the feeling that we were actually helping the client to get better. Some can find working at the clients’ as terrifying. However, what I like about it is the fact that I can learn something new all the time. It’s not only about models or technologies – it’s also about knowing how to solve critical situations or how to get the needed info from our colleagues or clients. On the other hand, it’s true that I had to do a lot of overtime during the first year. Besides that, I had a lot of meetings at clients’ offices and I must say that such meetings teach you more about communication than a training of several days.

You need to have a drive when working with clients. It has its benefits and the end of a successful project requires a celebration. For instance, one of my tasks at Mall.cz was to implement a budget system. I had to train the management across various departments (sales, marketing, logistics, finance, etc.). Moreover, the implementation itself took place during the common operation of the client’s live budget season. That’s the period when the firm elaborates its plan for the fiscal year to come. Naturally, all of us were under pressure and we kept correcting whatever needed to be done during the evenings and nights. After two months of heavy sleep deprivation, our team held a party to celebrate the new fiscal year 2020. We invited there all the client’s people and suppliers with whom we’d cooperated during the budget process. I think that hardly anyone remembers this event. Fortunately, we drank a toast to the cooperation for the next fiscal year right at the start. 

What I truly love about the Technology Consulting department is the fact that our team is excellent and has expanded to 100 people from the original five members. Most of us spend time outside the PwC offices – by working at the client’s site – that’s why keeping in touch with our colleagues can be quite tricky. Fortunately, we do a lot of things together and we have a so called “status” once a month where there’s the opportunity to do some sports activities together and to have a drink afterwards. :)

Alexey Makovijčuk

Consultant at Technology Consulting